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We maintain a No Return Policy for all products.
However, we do provide a replacement if the item is received in a damaged condition.
✅ Replacement Eligibility
Replacement is only available if the product is physically damaged or defective at the time of delivery.
A clear unboxing video (showing the parcel being opened from the start) is mandatory to claim a replacement.
The issue must be reported within 24 hours of delivery.
⚙️ Replacement Process
1. Send the unboxing video, order details, and description of the issue to our support team.
2. Once verified, a replacement of the same item will be dispatched at no extra cost.
3. No cash refund will be provided for damaged items — only replacement will be issued.
🚫 No Return / Exchange For:
Items received in perfect condition.
Minor color or design variation.
Products us
ed or damaged by the customer.
